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CanadaDreams
Global Business

E-commerce Store Management

This role-focused course helps virtual managers run store operations smoothly across storefront, fulfillment, and customer-facing systems.

Learning outcomes

  • Handle operational bottlenecks in online stores
  • Process returns and issue resolution
  • Monitor campaign basics
  • Coordinate with customer support

Module breakdown

Module 1

Store Operations Basics

Understand inventory, listings, and order flow.

~90 minutes

Module 2

Returns and Exceptions

Build clear SOPs for return handling and customer updates.

~100 minutes

Module 3

Performance Monitoring

Track health metrics and ad spend signals.

~90 minutes

Enrollment

Enroll to save progress, unlock AI tutor history, and continue from your dashboard.